QUESTIONS ANSWERED
WHAT ARE LeMU POUCHES USED FOR?
LeMU pouches are perfect to stow damp swimsuits, active wear post workout, accident-prone toiletries when traveling, make-up, and are most commonly used as a clutch. Our favorite use is for suitcase organization.
WHAT MAKES LeMU POUCHES DIFFERENT?
Our fabric was specially developed to be as soft as it is functional. It is lightweight, waterproof, and feels good. Your belongings will be protected from a light splash, light rain, or cocktail spill. Do not submerge your LeMU pouch with belongings inside. The zipper and seams of LeMU bags are not watertight. Splash not Snorkel.
ARE LeMU POUCHES WATERPROOF?
No. The technical fabric is waterproof, however, the zipper and seams are not watertight.
RETURN & EXCHANGE POLICY
If you are not completely satisfied with your purchase you may return it back to LeMU within 30 days of your original purchase date unless specified as part of a sale or promotion. We do not accept exchanges. Customers can return items for a refund and place a new order.
For all return inquiries email hello@lemuarrival.com
- Please include order number in your inquiry
- Returns are allowed within 30 days of the original date of purchase
- Items must be unused and in original condition with original tags attached
- Please allow 12-14 business days from the date we receive your returned merchandise for your refund
- Return policy ONLY applies to purchases made on lemuarrival.com
- Customers are responsible for all return shipping costs
- Gift cards are final sale
LeMU reserves the right to refuse a refund/return if the items have any signs of wear, alterations, misuse or damage. The customer will be responsible for the cost of return shipment if the return is refused.